Terms of Services

1. Introduction

At EduCloud, we value your privacy and are committed to protecting your personal information in accordance with applicable laws, including South Africa's Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.

2. Information Collection

We may collect various types of information from users:
Personal Data: Information such as your name, email address, phone number, and other contact details when you register for an account.
Usage Data: Information about how you interact with our platform (e.g., IP address, browser type).
Cookies: We may use cookies to enhance user experience and gather information about site traffic.

3. Purpose of Data Collection

We collect data for several purposes:
To provide and maintain our services.
To improve user experience and personalize content based on preferences.
To communicate with you regarding updates and support.
To monitor usage patterns for service improvement.

4. Data Sharing and Disclosure

We will process your personal data only when we have a lawful basis to do so under POPIA:
Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract you are entering into with us.
Legal Obligation: We need to comply with a legal obligation.

5. User Rights

We do not sell or rent your personal data to third parties. We may share your information under certain circumstances:
With service providers who assist us in operating our platform (e.g., payment processors).
To comply with legal obligations or respond to valid requests from law enforcement agencies.

6. User Rights Under POPIA

You have rights regarding your personal data under POPIA:
Right to Access: Request access to your personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Deletion: Request deletion of your personal data under certain conditions.

7. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure but cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience on our platform by remembering preferences and providing personalized content. You can manage cookie preferences through your browser settings.

9. Third-party Links

Our platform may contain links to third-party websites that are not operated by us. We have no control over their content and are not responsible for their privacy practices.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through a notice on our platform.

11. Contact Information

For questions regarding this Privacy Policy or your rights concerning personal data, please contact us at support@educloud.africa.