Effective Date: 01 November 2024
1. Introduction
At EduCloud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
2. Information Collection
We may collect various types of information from users:Personal Data: Information such as your name, email address, phone number, and other contact details when you register for an account.Usage Data: Information about how you interact with our platform (e.g., IP address, browser type, pages visited).Cookies: We may use cookies and similar tracking technologies to monitor activity on our platform and store certain information.
3. Purpose of Data Collection
We collect data for several purposes:To provide and maintain our services.To improve user experience and personalize content based on preferences.To communicate with you regarding updates, promotions, and support.To monitor usage patterns and analyze trends for service improvement.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:With service providers who assist us in operating our platform (e.g., payment processors).To comply with legal obligations or respond to valid requests from law enforcement agencies.In connection with a merger or acquisition involving EduCloud.
5. User Rights
You have the following rights regarding your personal data:Access: Request access to your personal data we hold about you.Correction: Request correction of inaccurate or incomplete data.Deletion: Request deletion of your personal data under certain conditions (e.g., if it is no longer necessary for the purposes it was collected).Withdraw Consent: Withdraw consent for processing where we rely on consent as a legal basis.If you are under 18 years old, we will obtain parental consent before collecting personal data.
6. Data Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure; therefore, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies to enhance user experience on our platform by remembering preferences and providing personalized content. You can manage cookie preferences through your browser settings but note that disabling cookies may affect functionality.
8. Third-party Links
Our platform may contain links to third-party websites that are not operated by us. We have no control over their content and are not responsible for their privacy practices. We encourage users to review the privacy policies of any third-party sites they visit.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform.
10. Contact Information
For questions regarding this Privacy Policy or your personal data rights, please contact us at support@educloud.africa.
